Complaints & Discipline

Addressing concerns about the conduct, competence and capacity of dietitians is one of the ways the College of Dietitians of Ontario works to protect the public.

There are three committees involved in investigating and addressing concerns about members: the Inquiries, Complaints and Reports Committee, the Discipline Committee and the Fitness to Practice Committee.

  • Concerns about conduct or professional misconduct are first dealt with by the Inquiries, Complaints and Reports Committee. and serious matters are referred to the Discipline Committee. These matters include what members may have done that was inappropriate or something that a member may have failed to do that was required. 
  • Concerns about competence or incompetence are first assessed by the Inquiries, Complaints and Reports Committee, and serious matters are referred to the Discipline Committee.  These  include concerns that a member’s professional care of a patient displayed a lack of knowledge, skill or judgment of a nature or to an extent that demonstrates that the member is unfit to continue to practice or that the member’s practice should be restricted.
  •  Concerns about capacity or incapacity are first assessed by the Inquiries, Complaints and Reports Committee, and, serious matters are referred to the Fitness to Practice Committee. These are situations where a member is suffering from a physical or mental condition or disorder that makes it desirable in the interest of the public that the member’s certificate of registration be subject to terms, conditions or limitations, or that the member no longer be permitted to practice.

Concerns about a member can come to the attention of the College in a variety of ways:

  • Complaints received in writing or other permanent medium. Anyone can submit a complaint, including a member of the public, a client or another dietitian.
  • Mandatory reports must be filed with the College by law. One example of a mandatory report is the requirement that all regulated health professionals must report suspected sexual abuse of clients, if their knowledge of the suspected abuse arose in the course of practicing the profession.
  • Other types of reports include all the other ways that concerns about members come to the attention of the College. Reports can from the Quality Assurance  and Registration Committees to the Inquiries, Complaints and Reports Committee or the College may receive a report that a member has been charged with a criminal offence.

PRACTICE ADVISORY SERVICE

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HOW TO MAKE A COMPLAINT

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HOW to FILE a MANDATORY REPORT

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